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Bloomreach real-time customer journeys

Real-Time Customer Journeys

Using the only e-commerce data platform in the market that is focused on driving measurable revenue impact, we collect, analyze, adjust, and predict customer journeys at scale.

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Single Customer View Activation Ready

Activate Single Customer View, a powerful tool that collects all customer data related to personalization across the entire customer journey. This includes on-site data, backend data, offline data, calculated metrics, and future prediction data. By providing real-time customer insights, segments, and attributes, you can create highly personalized experiences on a large scale.

Real-time analysis at its finest

Capture insights from data and visualize them in real-time. Dive deep as you desire, thanks to the event-based data model. Gain a high-level overview and in-depth analysis through customizable features like reports, groups, analytics, user-defined metrics, and dashboards. Uncover trends never seen before through ID verification and profile connections across devices and data sources.

customer journey
customer journey

Real-time Execution of Personalized Campaigns

Adjust your campaigns in real-time to match your customers' behavior and put an end to delivering inefficient campaigns with the wrong messages at the wrong time. Utilize event data from individual customer views to trigger campaigns through email, SMS, display ads, or over 10 other marketing channels, both on-site and within your app. Thanks to our intuitive visual scenario builder, managing complex campaigns has never been easier.

Predict the next steps of your customers

Predict your customers' future intentions using machine learning and predictive analysis. Rank each individual customer based on their tendency to complete actions such as making a purchase, opening emails, or churning. Utilize these insights to determine the best actions, channels, messages, and timing to enhance the performance of your marketing campaigns.
customer journey
customer journey

Do not rely on cookies

Build a strong relationship with your customers through our proprietary data platform. Don't rely on third-party cookies that are severely restricted by major browsers. Gain accurate insights into customer behavior and improve performance metrics while respecting their personal information.

Implement real-time customer journeys with Bloomreach 

Does Bloomreach help me reduce my reliance on third-party cookies?

Yes! Our proprietary data platform helps businesses establish direct relationships with customers and provides a variety of solutions for global technological, legal, and personal information protection aspects, all without third-party cookies.

Can Bloomreach be linked to existing SMS/email?

Bloomreach offers pre-built integrations with other suppliers and also provides customized webhooks and APIs to seamlessly integrate with your current suppliers, making integration as easy as possible.

Bloomreach live demo request


We're here to help you achieve sales growth.

Discover today why Bloomreach is trusted by over 1,000 customers worldwide to achieve your desired business results. Fill out the form, and we will contact you to schedule a time that suits you best.
In our 45-minute demo, we will provide
Overview of the Bloomreach Content platform and its features
Ways to effectively utilize the platform according to your requirements